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Frequently asked questions
Everything you need to display, store and enjoy your collection.
Should I choose the Record Roots Frame or the Tabletop Storage System?
The Frame displays your favourite album covers on the wall. The Tabletop Storage System keeps the records you play most close at hand. They work well together: display your favourites and keep your current rotation beside your turntable.
How many records does one Frame display?
One Frame displays eight 12-inch records in two columns of four. It hangs vertically, and you can join multiple frames side by side using the zips along their edges as your display grows.
How does the Frame attach to the wall?
3M Command Strips attach the frame securely to the wall — strong enough to support a full frame, yet they remove cleanly without damaging your paint. Follow the supplied installation and removal instructions. Command Strips are not suitable for wallpaper or textured brickwork; those surfaces require an alternative fixing through the eyelets along the top edge.
How big is the Tabletop Storage System, and how many LPs does it hold?
It measures 14.5 inches wide, 9.5 inches deep and 9 inches high. It holds around 40–45 LPs, depending on the thickness of your records and sleeves.
Do you ship internationally?
Yes — we ship our display, storage and accessory products worldwide. Vinyl records from Vinyl Drop are currently available for delivery within the United States only. Select your country before shopping to see the relevant currency and delivery options.
How much does shipping cost?
US orders over US$99 qualify for free shipping. International shipping is charged separately. Available shipping methods and the cost for your delivery address and basket are shown at checkout before you pay.
How do I return an order?
Email [email protected] with your order number and proof of purchase before sending anything back. Returns must reach our US warehouse within 30 days of the order being placed, in brand new, unused condition with the original packaging and tags. You cover return shipping, and original shipping fees are not refundable. Read the full refund policy for details.
How can I get help with my order or choose the right product?
Contact [email protected]. For an existing order, include your order number. For a damaged or defective item, include photos and a description so we can help. If you're choosing a product, tell us about your collection and the space you have available.