
Lots of brands say “lifetime warranty” and then quietly decide that means five years. Not us. When we say lifetime, we mean it. Every Record Roots product is covered by our Guarantee.
If your Record Roots branded product ever stops performing as it should due to a manufacturing defect, we’ll make it right. Simple as that.
All orders ship from our warehouse in Pennsylvania, USA, within 24 hours (Monday–Friday, excluding holidays). Orders to New Zealand usually arrive within 1–2 weeks, depending on the destination.
Shipping rates are calculated at checkout, based on the total weight of your items.
Import duties, taxes and VAT may apply when your order arrives in New Zealand. These are set by local customs authorities and are the customer’s responsibility.
Once your order ships, you’ll receive a confirmation email with tracking information.
If you’re not completely satisfied, you can return your order within 30 days for a full refund. Items must be unused, in original packaging, and you must contact us before returning.
Returns must include proof of purchase and be sent to our US warehouse at the customer’s expense. We recommend using a tracked service to ensure your return is processed smoothly.
The perfect last-minute gift for vinyl enthusiasts.
Record Roots gift cards are delivered instantly by email and can be used on any product in our store — from display frames to sleeves and storage. No shipping, no stress, just great record gifts.
Gift cards are delivered instantly by email. Forward the email or share the code with the recipient.
Fast international shipping. We ship worldwide. Orders usually leave our US warehouse within 1–2 business days. Delivery options and costs are shown at checkout.
30-day returns. See our shipping policy and returns policy for details.